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Privacy Policy for Metrixs Analytics Suite

Effective Date: 01/01/2023

Introduction:

At Veratas. we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our ERP data analytics product, Metrixs Analytics Suite. By accessing or using our product, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

 

We may collect the following types of information when you use our product:

 

a. Personal Information

  • Name, email address, contact details, and any other information you provide when you register or contact us.

 

b. Business Information

  • Data related to your ERP systems, including Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), Purchase Orders, Sales, Inventory, Production, Asset Management, and Projects.

 

c. Usage Information

  • Information on how you interact with our product, such as usage statistics, access logs, and performance data.

 

d. Device Information 

  • Information related to your device, such as IP address, browser type, and operating system, to optimize and secure your experience.

 

2. How We Use Your Information

 

We use the information collected for the following purposes:

  • Product Functionality: To deliver and maintain the performance of our ERP analytics product.

  • Customer Support: To respond to your inquiries and provide support services.

  • Improvements and Enhancements: To analyze usage patterns and improve our product features.

  • Compliance: To comply with legal obligations and protect against fraud and abuse.

  • Communications: To send you updates, newsletters, or other information related to our product that you have opted to receive.

 

3. Data Security

 

We take appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data both in transit and at rest, secure data storage systems, and restricted access to sensitive information.

 

4. Data Sharing and Disclosure

 

We do not sell or share your personal information with third parties except in the following cases:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our product, provided they agree to keep the data confidential and use it only for the purpose of providing services to us.

  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the transaction.

 

5. Data Retention

 

We retain your data for as long as necessary to provide you with the services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we take steps to delete or anonymize it.

 

6. Your Rights

 

You have the right to:

  • Access and obtain a copy of your personal data.

  • Correct any inaccurate or incomplete information.

  • Request the deletion of your data, subject to legal obligations.

  • Opt out of marketing communications at any time.

To exercise these rights, please contact us at itsupport@veratas.com.

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7. Third-Party Links

 

Our product may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies.

 

8. Updates to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We recommend that you review this page periodically to stay informed about how we are protecting your information.

 

9. Contact Us

 

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:

 

eVeratas Consulting Private Limited
 

Emai: itsupport@veratas.com
Phone: +91- 8010677001
Address:  GM IT Park, Sector 142, Noida, U.P- 201301, India

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