Frequently asked questions
Find quick answers to common questions about our services, solutions, and support.
General questions
Find answers to common questions about our products, services, and support.
Our software offers flexible hosting options, allowing you to choose your preferred cloud infrastructure, such as Azure, AWS, or Google Cloud, to ensure seamless compatibility with your existing environment.
The client is responsible for infrastructure costs. These costs depend on the volume of data and the number of data refreshes per day. Your organization will manage and cover these expenses on your preferred cloud platform. However, we can help you choose the most cost-effective hosting plans. The client is also responsible for Power BI licenses for users.
Yes, we understand that some organizations prefer on-premises deployment. While our software is designed for tenant-hosted solutions, it offers the flexibility to be deployed on your preferred platform, providing control and security for your hosting environment.
Yes, our product is fully compatible with Microsoft Fabric, allowing for seamless integration and efficient performance. It leverages the capabilities of Microsoft Fabric to enhance data processing, analytics, and reporting, ensuring that you can maximize the potential of your data environment without any compatibility issues.
Data security & privacy
Learn how we protect your information and ensure privacy in the data security & privacy section.
Yes, your data remains securely within your designated cloud environment. Our software is designed to operate seamlessly within your chosen cloud infrastructure, ensuring full data security and compliance with your organization's standards.
You, as the client, retain full ownership of all data processed by the software, including any insights, reports, and results generated.
Yes, we comply with data residency and sovereignty requirements by ensuring that your data is stored and processed within your designated geographic locations, in accordance with applicable regulations and standards.
Reporting
Discover insights on generating and managing reports in the Reporting section.
Yes, your team can customize existing reports and create new ones using the tools provided in our software. This allows you to adjust report layouts, filters, and data sources to fit your specific needs without requiring external support.
Yes, the product is customizable to fit your specific needs, allowing you to adjust settings, reports, and features to align with your custom business requirements. Some customizations are included as part of the installation, while more extensive customization can be done by our team for an additional fee.
Usually, core metrics code cannot be modified, as it is protected to maintain system integrity. However, this may vary based on your license model. We recommend reaching out to our sales team for detailed information on customization options and licensing terms.
Power BI reports support multiple connectivity models, including Import mode and DirectLake mode. These options allow you to choose the most suitable model based on your data sources and performance requirements.
The recency of the data depends on the number of scheduled data refreshes per day and the Power BI data mode used. Some customers prefer data refreshes once per day, while others opt for several times per hour. For Dynamics 365 F&O using Microsoft Fabric, the best possible recency is about 30 minutes, as Microsoft F&O exports data at the most every 15 minutes.
Data migration
Explore detailed information on ensuring a smooth and efficient transfer of data between systems in the data migration section.
Yes, we can incorporate historical data by importing and processing past records alongside current data for an additional fee. This allows for comprehensive analysis and reporting over extended periods.
Yes, our product can integrate with third-party systems using APIs and connectors, allowing seamless data exchange and enhanced functionality.
Custom reporting for D365 F&O
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Businesses across various industries optimize operations, manage costs & enhance decision-making with near real-time insights & tailored analytics.